Home 
Products
My Primo
About
Help
Business Continuity Management
Redundancy Wireless Backup
______
Business Continuity Management
Redundancy Wireless Backup
Reduce your risk of downtime and lost productivity. Safeguard critical data access.
Redundancy - our service can be backed up by our own local ultrafast wireless network, so if the UFB or VDSL network goes down, it will automatically switch over and you'll still have a connection!
Just ask us for our “redundancy or back up feature” when you connect to our UltraFast fibre or VDSL networks.
* All prices are the monthly charge in NZD and exclude GST. Terms and conditions apply and can be downloaded from here.
Installation Cost
Install costs are based on line of sight to our current towers and additional setup costs may occur if a pole, or extra cable, etc is needed to raise the antenna to achieve line of sight.
Connection is $299 (ex GST)
The Equipment
Equipment supplied to you during the install remains the property of PrimoWireless Ltd.
Technical Support
Technical support is available by phone during our business hours; which are 9am - 5:30pm weekdays.
You can also contact us by email 24/7, 365 days a year.
Contact Primo
Technical Support: helpdesk@primo.nz
Account Queries: accounts@primo.nz
Physical Address: 123 Molesworth Street, New Plymouth, 4312
Postal Address: PO Box 6, Inglewood, 4347
Phone: 0800 123 774
Our normal office hours are:
9am till 5:30pm, Monday to Friday. (Closed on all Public Holidays)