We are available by phone during our business hours; which are 9am - 5:30pm weekdays.
You can also contact us by email 24/7, 365 days a year.
Business customers also receive priority technical support as well as access to our afterhours emergency fault service.
Business After Hours
We provide a free emergency business after hours calling service. This service is only free to customers paying for business or corporate plans*.
Selecting this option on our 0800 123 774 phone service will direct you to an on call technician.
IF YOU ARE NOT A BUSINESS PLAN CUSTOMER AND CONTINUE WITH THIS OPTION YOU WILL BE CHARGED $99.
*For avoidance of any doubt, the emergency after hours calling service is not free to 'businesses' who pay for a residential plan.