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Primo partner with Taranaki Rugby

Primo have thrown their support behind Taranaki Rugby ahead of the 2021 rugby season.

The locally owned and operated Taranaki business has become an Official First XV Partner for 2021 and will have their brand displayed on the upper back of the Yarrows Taranaki Bulls #3 jersey.

Primo were established in 2006 to provide wireless broadband services to remote Taranaki communities who struggled to get access to fast broadband services. They now provide both wireless and ultrafast broadband services to thousands of corporate and rural customers across Taranaki.

Primo is based on Molesworth Street in New Plymouth and has grown to now employ a team of 21 fantastic local staff who know our region like the back of their hand.

Primo Business Manager Kelly Ellis, said the partnership was all about continuing to grow their brand while supporting their region.   

“Primo’s whole ethos of giving back comes from the fact that it was our community who firstly gave to us. It was those early adopters, some that even paid for sites to be built themselves, that’s meant we can do what we do now.  It seems only right that we Primo It Forward”.

Ellis goes on to say: “It really is a whole of Taranaki team effort and we’re excited to extend our support of grassroots rugby and get behind our Yarrows Taranaki Bulls this season. It’s our dream to take our team of Taranaki to the team of five million so that they too can all enjoy Primo at their place, and seeing our brand on the back of a Yarrows Taranaki Bulls jersey is an exciting step in that direction.”

Taranaki Rugby Commercial Manager Jimmy Fastier was thrilled to have Primo join the Taranaki Rugby family for 2021.

“Primo are a fantastic example of a Taranaki start-up company. They deliver quality broadband solutions to their clients and they are also huge supporters of their local community."

Primo are strong supporters of the Taranaki community and support over 90 organisations with their own connectivity needs, as well as numerous Free Primo Wi-Fi hotspots including New Plymouth & Hawera hospitals, and the Hawera and Stratford town centres


Rural rugby fans wanting to live stream the Rugby World Cup need to check their broadband now

The Rugby World Cup doesn't start until September but rural rugby fans are being advised to check out their broadband now if they want to live stream the games.   

While the All Blacks' games will be shown delayed on TV One, Spark will be live streaming all games.     

Coastal Rugby Club chairman Brent Davies said PrimoWireless had just installed broadband in the clubrooms so they could live stream their own games. And it should be adequate for live streaming the Rugby World Cup.  

Read the full Daily News article here.


Live-streaming Rugby World Cup: Players of the sport among many in the dark

Four months out from the Rugby World Cup confusion reigns in parts of rugby heartland over where to watch the matches and what technology to use.

Broadcast rights holder Spark is streaming all 48 games live over the internet. Despite a few hiccups already, it says come kickoff it will be all systems go, but some punters don't seem to have got the memo.

Read the full article here.



RNZ Audio Feature about RWC2019 Streaming

"Four months out from the Rugby World Cup confusion reigns in parts of rugby heartland over where to watch the matches and what technology to use. Broadcast rights holder, Spark, is streaming all 48 games live over the internet. Despite a few hiccups already, it says come kickoff it will be all systems go, but some punters don't seem to have got the memo."

Taranaki Whanganui reporter Robin Martin interviews our own Primo Radio Star, Kelly Ellis.

Listen to the full feature here.


PrimoWireless has again been awarded funding for areas in Taranaki.

PrimoWireless’ Managing Director Matthew Harrison and Operations Manager/Shareholder Jason Holton welcome today’s announcement from Regional Economic Development Minister Shane Jones, and Broadcasting, Communications and Digital Media Minister Kris Faafoi, regarding the expansion of the RBI2 programme.

Following on from the RBI2 announcement in 2017 this additional investment will take coverage to 99.8% of NZ’s population.

The expansion of the current RBI2 programme will enable PrimoWireless to deliver enhanced broadband services to more rural communities.  In addition to the increased coverage, our core network will receive significant upgrades to improve connection speeds and network resilience for our existing customers.

The additional coverage will roll out over the next four years with completion in 2023 alongside the current build schedule which is due for completion in 2021.

“Further investment in the RBI2 programme means that we can move faster to expand the network in areas where we had planned to fill the gaps”, said Jason Holton, “PrimoWireless’ broadband services provide fast reliable connectivity and support’s Taranaki’s regional economic growth, across both rural and urban sectors.”

“Taranaki businesses are able to compete on a global stage in the digital age” he added.

Matthew Harrison agrees “When I first started PrimoWireless over 12 years ago, my dream was to Connect Taranaki’s remotest corners, this additional funding brings forward this goal and we look forward to working with CIP in delivering faster broadband to those communities”.

PrimoWireless, named NZ’s Best Rural Broadband Provider (Broadband Compare TUANZ Awards 2018), has great local knowledge of its communities and provides a high-class service to many rural households who would otherwise be without broadband coverage.



Primowireless, Winner Of The Best Rural Service Provider at The 2018 Broadband Compare TUANZ Awards.

PrimoWireless voted Best Rural Service Provider at the 2018 Broadband Compare TUANZ awards 2018.

Awards available to watch on the Broadband Compare Facebook page.


Judges' Comments

PrimoWireless showcased technology and innovation as the fundamental underpinnings of their service and as a rural specialist their entry also demonstrated a great investment in their community.

Their extensive sponsorship of community organisations and groups, through free use of their services, and free WIFI hotspots throughout the region were great examples of their commitment to a high-quality rural broadband offering and to being more than 'just' an ISP.

PrimoWireless' Comments

Team holding awardDSCN1604 960pxWe are incredibly grateful for the recognition this award represents. It is an acknowledgement of not only the work PrimoWireless has achieved in getting fast reliable broadband to even the remotest parts of our region but also of the contribution that WISPS and ISP’s are making in providing quality broadband to ALL New Zealanders.

PrimoWireless is also grateful for the recognition of the support we provide to community organisations throughout Taranaki, such as our PRIMO IT FORWARD sponsorship programme to give three families in need, free internet for a year.

We would like to sincerely thank the people of Taranaki, and the amazing team at Primo for helping us reach a stage where we can proudly hold up this award as a mark of our achievements so far. We also promise that we’ll only get better at what we do.

The Broadband Compare TUANZ Awards

The Broadband Compare TUANZ Awards celebrates the very best of the broadband industry and this prestigious event recognises the companies that provide New Zealanders with the very best products and services in the broadband sector.

Awards cover a wide range of different categories from best fibre provider to best bundled plan, best customer support, best specialist provider and best broadband innovation.

The Broadband Compare TUANZ Award winners are selected based on a combination of criteria.

These include consumer surveys and reviews on the Broadband Compare website, decisions from the expert judging panel, as well as third party data and infomation collated throughout the previous year. Broadband Compare surveys 100s of household decision-makers through respected insight agency Tactix to provide additional consumer data to help the judges to decide, amongst other categories, the best providers for value, customer service and bundled broadband plans.





Contact Primo

Technical Support:

Account Queries:

Physical Address: 123 Molesworth Street, New Plymouth, 4312

Postal Address: PO Box 6, Inglewood, 4347

Phone: 0800 123 774

Our normal office hours are:

9am till 5:30pm, Monday to Friday. (Closed on all Public Holidays)

After Hours Helpdesk Support

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