News

Brett Healy

The Professor

Brett Healy.

Brett Healy

The Professor.

As our Customer Success Team Leader, Brett’s all set to champion our team, ensuring our customers always experience unparalleled support.

In school, Brett’s affinity for Linux and Unix landed him a work experience with an Auckland-based IT firm. After this invaluable stint, he relocated to New Plymouth, working with various local companies before embracing the opportunity at Primo, a decision he wholeheartedly relishes.

What energizes Brett each day is the exceptional team he collaborates with. He asserts, “This team isn’t just cool; it’s downright awesome.” He’s particularly passionate about Primo’s “Primo It Forward” initiative, a testament to our commitment to community and connection.

Driven by the ever-evolving world of tech, Brett can’t imagine life without the conveniences of home automation, showcasing his penchant for a seamlessly tech-integrated lifestyle.

Now rooted in Primo, Brett looks forward to optimising systems for an even better digital experience for all.

Brett’s Team.

Customer Success Team.

Zoe Rook
Zoe Rook
Miss Moneypenny
Jackson May
Jackson May
The Percussive Problem Solver
Erwin Pangilinan
Erwin Pangilinan
Customer Success Technician
Sara da Silva
Sara da Silva
Customer Success Technician

Aaron McCallum

The Signal Sensei

Aaron McCallum.

Aaron McCallum

Installer.

Before joining Primo, Aaron was on an exhilarating journey as the owner of Paper Plus Hawera.

However, his adventurous spirit and desire to get into the outdoors led him to trade ink and toner for the internet and technology as a Primo installer.

When he’s not busy crafting connections in the digital realm, Aaron is a devoted fam bam man with an unstoppable team of 5 sons and a partner in crime, Jen.

Aaron loves to revel in the outdoors tramping, mountain biking and capturing moments through the lens of a camera.

Jackson May

The Percussive Problem Solver

Jackson May.

Jackson May

The Percussive Problem Solver.

He’s a man of many parts, having been a barber for 10 years after leaving New Plymouth Boys High.

He’s also had a stint in the music retail sector which is handy as he’s also a drummer – his current band, Gatekeepers, has an album out.

After a stint across the ditch cut short by the pandemic, he’s glad to be home in New Plymouth and helping out anyone calling Primo’s help desk. And in his spare time, he notches up some quality time with computer gaming.

Talor Green

Lord of the Pings

Talor Green.

Talor Green

Lord of the Pings.

Talor is the Senior Network Engineer at Primo and Network Operations Centre team leader, and goes by the title Lord of the Pings, which was bestowed upon him when he joined in 2022.

For Talor Green, joining Primo gave him access to a whole range of tech which for an IT guy like him was “like a kid going to Disneyland”.

Originally from Tūrangi, he brought with him a huge amount of experience in technology roles with extensive experience in the internet service providers across New Zealand.

His passion for technology made him a perfect fit for Primo’s forward-thinking approach and has been put to good use in helping manage Primo’s Information Management, Technology and Security domains.

He is also continues to use his leadership skills to develop and support the high-performing team that keeps Primo’s network running fast and furious.

Talor moved here with his partner and two daughters and when he’s not at work, he enjoys being an active part of the Bell Block and Puketapu School community, with the odd gaming session when there’s some spare time.

Talor’s Team.

The Primo Network Team.

Hanan Pillette
Hanan Pillette
Systems Administrator
Joshua Cook
Joshua Cook
Access Network Administrator
Anthony Finnerty
Anthony Finnerty
Core routing and Infrastructure Admin

Anthony Finnerty

Core routing and Infrastructure Admin

Anthony Finnerty.

Anthony Finnerty

Core routing and Infrastructure Admin.

Anthony joined Primo in 2022 as front of house person, moved through the Customer Success Team and now works on the Network & Systems Team.

With a WITT Diploma in Information Technology, he keeps Primo’s core routing and infrastructure running smoothly and is helping with the fibre rollout.
He loves that every day brings a fresh challenge and the chance to learn.
Anthony and his partner and step-child are based in New Plymouth and have a menagerie of three rescue dogs, two cats, and a co-parented pig.
Weekends are for local tracks around Taranaki. After ticking off the region’s waterfalls, they’re still exploring the trails around the city.

Joshua Cook

Access Network Administrator

Joshua Cook.

Joshua Cook

The Gigabit Gladiator.

Joshua Cook is part of Primo’s Network & Systems team, working behind the scenes to keep data flowing smoothly across Taranaki.

He started as an installer, using his practical skills and electrical knowledge to connect customers to the wireless network.
As Access Network Administrator, he’s now responsible for mapping network connections and making sure everything fits together.

He also supporting Primo’s expanding fibre rollout. This is giving him new opportunities to boost his technical expertise, building on the online courses he’s done through the likes of LinkedIn Learning.

Joshua enjoys making sure the network runs at its best. And no matter how complicated that gets, it’s probably always easier than helping raise his twin toddlers at home in Stratford.

Matt Harrison elected to the board of TUANZ

Matt Harrison elected to the board of TUANZ

Matt Harrison elected to the board of TUANZ

Taranaki wireless broadband pioneer Matt Harrison has been elected to the board of TUANZ, the influential tech users industry group.

As one of two new regional members of the board of 10, Harrison says his “somewhat surprising election” reflects the new importance TUANZ is placing on making sure rural New Zealanders are included in its goal of making New Zealand one of the top 10 digital countries worldwide by 2030.

The election has come as a surprise for Harrison, the managing director of Primo. He says he was up against 15 other strong candidates from the telco industry, almost all of whom were from large companies in the main centres. He says being a regional internet provider and an advocate for rural users may have swung the vote his way. “This shows me that there is strong support from the whole industry for what we are doing at Primo in providing connections to rural people who would otherwise miss out on having a quality internet link.”

Harrison and his team at New Plymouth-based Primo have created a wireless network around Taranaki which gives affordable broadband access to many of the remotest farms and communities and now has more than 4500 customers. He says getting people access to the Internet is vital for the whole country and reflects his love of technology and the opportunities it creates.

“I have turned my passion and thirst for bringing new technology and ideas to life while working to close the rural and urban digital divides in Taranaki and I have been a big supporter for this happening all around New Zealand. “We have built literal digital highways into the heartland of Taranaki, and we have seen the very real boost this has given to people.”

Harrison, who lives on a rural property in Lepperton with partner Jasmine and his three young daughters, says he has a good insight into the challenges of getting the internet into rural homes, as well as the many opportunities it offers.