Customer Success Technician.

Sara da Silva is one of the best-travelled members of the Primo team.

Born in Brazil, her dad’s work saw the family travel to Botswana, South Africa, New Zealand, Dallas, Texas, and now she’s back to New Plymouth.

She joined the Primo help desk in late July and has been enjoying the positivity and support, while also studying online for a degree in Cloud Engineering.

Sara’s also enjoying the positive attitude of the customers who are eager to jump in to fix any issues together. She says troubleshooting is a two-way street, and Primo’s customers are always ready to give things a go!